Warranty & Services
Availability and reliability of your RF equipment is crucial for your business. We at DEV feel responsible for the success of your project also AFTER the field deployment of DEV equipment for the optical or electrical transmission of your RF signals. That’s why DEV offers a security package for all our high quality and high availability products that is unrivalled in the market and far above standards. For all kinds of issues – during installation or later – the qualified technical DEV staff will support you with the best and fastest solution.
For installation or set-up, upgrades or repair: You can further increase your security, tailored to your individual needs.
TripleC stands for Competent and Complete Care for your RF signals. This security package is included as
standard for all new DEV products. TripleC Protection contains a warranty period of 37 months for all DEV systems and in case of failure free shipping of the equipment from the factory after a repair. TripleC Protection also gives you direct access to our technical experts and guaranteed service levels for support and fault analysis.
Watch for the TripleC Protection Sign – you should not settle for anything less!
- 37 Months full Warranty free of Charge
- Free Repair or Replacement
- Direct Access to Technical Support*
- Remote Maintenance & Diagnostics
- Software & Firmware Upgrades
- Remote Configuration Support
- Annual Review Meeting
- Free return Shipment of Equipment after Repair
*Monday – Friday 8:00 AM – 5:00 PM CET